Go to Settings > Users and Accounts > Account > Payment and Subscriptions > Add Funds. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. Mouse over the smiley face in the upper right-hand corner of the page and click My Orders. ) 5. Customers will. Free trial periods are included in the 14 day window. You need to call them or contact chat support. Pre-Order FINAL FANTASY VII REMAKE & REBIRTH Twin Pack. Shop Sony PlayStation 5 Console White at Best Buy. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Cancel any time while product is still on backorder. Black arrow pointing right; November 12, 2023. © 2023 Sony Interactive Entertainment LLCTo request a refund for a game, DLC, season pass, or PS Plus, please do the following: Go to the PlayStation support page. The refund may be reduced pro-rata to reflect the use you have had of the service. Packing instructions: We recommend packing your PS VR2 return in the original white box, however if you’re fond of the original packaging then a sturdy cardboard box will do, as we cannot guarantee its return in the same box. Suspensions on PlayStation Network. PlayStation Store vouchers such as wallet funding, content, and subscription vouchers are available for purchase from various retailers. After years of anticipation, the release of Cyberpunk 2077 has been soured by bugs ranging. I unknowingly purchased a DLC already included in one of the games I bought. Note As a limited exception, digital game products may be eligible for a refund within 30 days if you’re unsatisfied with. On the next page, click ‘PS Store & Refunds’ from the list of topics. 30, 2023. no legal right to a refund), your account will remain suspended until the debt is repaid. Instead, head to the PlayStation support page on a web browser and click the blue Request Refund button. Edit: even more annoyingly is that they make it this difficult to get a refund, but then prorate the refund base upon the time of purchase, and it's going to take a day before I can. Access to and use of PlayStation Network (“PSN”) is expressly conditioned upon acceptance of this agreement. In general, PlayStation gives you 14 days from the date of purchase to request. Yes you can. . To make a purchase, select the content > Add to Cart (or Pre-order) and follow the on-screen instructions. Go to the Play Store page of your purchased app and tap Refund. All you can do is get a refund back in your psn wallet, that too if you haven't started to download the purchase. Select Cancel Subscription next to PlayStation Plus. Go to Order Look Up and enter your order number, email address and billing phone number. PSN refunds generally take about 14 days to process. Go to Settings > System, and choose Clear History. Find low everyday prices and buy online for delivery or. annual billing). 00 worth of Golden eagles at a time yesterday playing around with low tier tanks trying to raise up their crews a little bit, and when I had went to buy some more golden eagles I had selected $1. 99. You will also receive an email confirmation for this. If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Contact PlayStation Support. Game also. Choose the appropriate option for your purchase type. To start the refund process: Choose to chat with a Sony representative on the official PlayStation support website. Contact PlayStation Support. Keep in mind that you're not guaranteed a refund even if you do meet the criteria. This will bring up a list of everything you’ve bought in the game in the last 30 days. Playing: PS5: Star Wars Jedi Survivor; Inscyption. For full terms and conditions, please visit the PlayStation Store cancellation policy. You cannot cancel or obtain a refund for your purchase of a change of online ID. ) NOTE: Do not take the easy way out and use Live Chat support. PS5. Chat can be reached here, just scroll to the bottom and you'll see the refund chat option. Go to the Account and Content tab. How To Return a Game on PS4 With the Refund Assistant. PS5 console: check transaction history. Sign in to Account Management and select Transaction History from the home screen. Price Match Guarantee. I tried reaching out to the support team via website but their chatbot is giving me a really hard time. 99 it just added onto my account to pay for my purchase EDIT: Also I should just say I've fully resigned myself to getting an account ban because I absolutely cannot afford to eat $2095. If you believe this to be the case, contact your card provider (the number is on the back of the card) immediately to report unauthorised use. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. There are two types of pre-order refund requests, depending on the date the content was pre-ordered: A) Pre-order purchases more than 14 days before the release date16. Our voluntary 30-day return policy applies to all PlayStation Direct purchases. To anyone in the future thinking about writing a post about a refund issue their having. PlayStation Store vouchers can be redeemed on your account online or using your PlayStation console. If you’ve bought a PS4 game, you’re eligible for a refund on that game for up to 14 days. Hi there! If you're inquiring about a refund for a PS Store purchase, please review our Refund Request Guide for information on the PS Store Cancellation Policy and how to inquire about a refund. How to redeem PlayStation Store vouchers. Refunds and Exchanges. For more information on refunds and returns from PlayStation Direct click here. You can only return items purchased in the last 30. "Your 12-month membership subscription will renew automatically and $59. This may show as two transactions in your account transaction history: a. Log into your Xbox account in the top right. Use our Best Buy's customer service self-help tools to manage your account, check order status, learn about services and memberships,. You will receive a refund to the original payment method where possible*. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. PlayStation®4 Console – Call of Duty® Modern Warfare II Bundle. Well I was at work on fri 2nd shift and I gor card sat morning. 422. By following these simple steps, you'll be able to request a PlayStation refund. If any game in the order is eligible for a self-service refund, there will be a Request Refund button and a checkbox in front of each title. Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser Click on Contact PlayStation Support On the next page, select. After years of anticipation, the release of Cyberpunk 2077 has been soured by bugs ranging. PS5™console: link a PayPal account. Sign in to Account Management. Don't expect it to be that easy. You can get a PlayStation Store refund by speaking to a live agent after you answer a series of simple questions through the PS customer support bot. If you wish to request a refund, please reach out to the Support team of the store where you have made your purchase for assistance. "You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Second EDIT: Playstation refunded the purchase 😄If I make a purchase with a non-wallet payment method (using a credit card, for example), can I request a refund to my wallet? Yes! If your purchase is eligible for a refund and was completed using non-wallet payment method you now have the option to receive your refund as account balance into your wallet rather than refunding to the original. Just let the card holder (whoever that is) refund the charge. PayPal takes a day or so to refund. 1. From November 1, 2023 to January 10th, 2024, 0% APR available for qualified customers. Your right to a refund depends on the type of product you have purchased from PlayStation™Store: Games, game add-ons, season passes, in-game consumables and PlayStation® Video titles; Pre-Orders; Promotional Bundles such as “3 for 2” PlayStation®Plus Subscription Services; Wallet top ups; Purchases made outside of PlayStation™Store You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. No. Select a transaction to view details. Support is open from Sunday to Saturday, 8:00 am to 8:00 pm PT. Check the status, options and tracking for a single order. Don’t. Steam will tell you at the time of purchase if. Select a category from below: Payments Purchases & PS Store Refunds Vouchers & pre-orders Find everything you need for help with PS Store and accessing Refunds support. Epic cannot provide refunds for purchases made outside of the Epic Games Store. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. PS5™ console. To request a refund for this type of content, please contact us. PlayStation Store cancellation policy (Malaysia) PlayStation Store cancellation policy. I'm from the Netherlands, and the Dutch PS Store says: "When you have downloaded or started streaming the purchased content, you can't get restitution, unless the content doesn't work ". Step 3: Select the item you want to refund, such as Requesting a Refund, Cancelling a Subscription, etc. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. Contact PlayStation Support. Our PlayStation Store cancellation policy can be found here:. Now the money in PSN Wallet can of course be used to buy other products or you can even withdraw the money. Refund a PS4 or PS5 Game Through Sony's Website. For full terms and conditions, please visit the PlayStation Store cancellation policy. 99 in Canada), you can just. Suspensions on PlayStation Network. For more information on refunds and returns from PlayStation Direct click here. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. Pre-Order. Massa said: Sony doesn't even refund you when your account is hacked, they're light years away from letting people refund their own purchases. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. PlayStation 5. PlayStation App: make a purchase. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. How to cancel PlayStation Plus on web browser. Wait Up to 30 Seconds: Allow for up to 30 seconds to pass to see if the Silver amount is added to the account. demonsta500. The more accurate and specific your information, the smoother the refund process will be. On your PC, head to the PlayStation Store Refund Request Chatbot webpage. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Select the PlayStation Store refund type then click contact PlayStation support at the bottom of the page. The tracking link can take up to 48 hours to show up, even after you have received the shipment confirmation email. I called and they weren't open till monday. Select an account and choose a date range. I thought I was buying a download code for someone, as a gift. Select why you're returning the game. Pre-Order The Sims™ 4 For Rent Expansion Pack. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. Choose I want a refund. PlayStation App: make a purchase. The below return and exchange period applies for purchases before Oct. Yes, you can generally refund digital games on the PlayStation 4. You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. Select View gift code. Sign in to Account Management. To request a refund for this type of content, please contact us. Answer the questions to specify what you want to refund and why. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. $17. DualSense Edge™ wireless controller. What is Playstations number? Tel. Follow the prompts and select Yes when asked if you’d like to talk to a live agent. So I was buying $1. Xbox. How to redeem PlayStation Store vouchers. You can pre-order some products on direct. Refunds are typically issued for requests meeting the following criteria: Requests are made within 14 days of the purchase date. You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. You just need to let us know within 30 days of the day we deliver your purchase (or if there is more than one delivery for your purchase. Originally Posted by meap01. com before they are released. Method 2. To get a refund on a subscription, use our self-help tool below. I had pre-ordered Cyberpunk 2077, using PSN vouchers and when I cancelled they refunded it to my account. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Follow the on-screen instructions to print the return label. 1. 99. Step 2: When you are asked “what are you contacting us about”, select Refunds, Vouchers and Payments. If you would like to keep your subscription, you can select Reactivate Subscription before the payment date of the current subscription to keep it active. . There should be a link asking you to login in order to request a refund. Remember to be calm and courteous. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. Follow the on-screen instructions to print the return label. An interesting side. On the next page, select PS Store & Refunds. Method 1. Step. They’ll probably dispute the charge and contact the card holder. ” (If you don’t see this. The refund may be reduced pro-rata to reflect the use you've had of the service. Games, game add-ons, season passes, in-game consumables and PlayStation Video. During this time, the refund will be credited to your wallet. Click on I’m ready. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. Since the game is just out, you can claim a refund if the problem is severe enough, which some might argue is the case with GTA: The Trilogy. To request a refund for this type of content, please contact us. It may take a few days for the processing of the refund to take place. Step 3: Select the item you want to refund, such as Requesting a Refund, Cancelling a Subscription, etc. Order your new Sony PlayStation console or accessories directly from PlayStation. A PlayStation support bot will appear, click on Refund request. This will bring up a list of everything you’ve bought in the game in the last 30 days. Click "I'm ready. If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. They will only offer you a wallet refund. To request a PlayStation refund on a PlayStation Store purchase, you’ll need to head to the refund request page on PlayStation’s support website. Note: When you purchase a subscription for PlayStation®Plus, you agree to a rolling subscription with periodic billing (e. I did an order on a few PSN cards thinking everything would be alright but they decided to reply to the case (which they never do) but i luckily won it in the end. There’s currently no option on your PS4 or PS5 console to initiate a refund. Yes. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. Click the Settings gear icon. Whatever you do, do NOT contact your bank and ask them to reverse the charges. You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. 99. You can get a refund on your PS4 for a PlayStation Store purchase through the PlayStation website's customer support chat. Having your date of birth, the email address in which you made the purchase, your PSN ID, and the full name of the item you are refunding will expedite the process. For orders that are made over 14 days before the release date, you qualify to request a refund at any time, though this is up until the release date. 99. When you make a purchase with cash, the transaction involves two parties — you and the retailer. If you would like to keep your subscription, you can select Reactivate Subscription before the payment date of the current subscription to keep it active. To request a refund for this type of content, please contact us. Please enter a valid date After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund. We recommend that you take care when you top up your wallet or make a purchase on PlayStation™Store. before you wonder what products can be returned on the PlayStation Store, the most important thing you should know about it is that in order to request a refund of the purchase, you should not have started downloading or playing the purchased content. This policy does not cover refunds for purchases made outside of PlayStation™Store, such as purchases made on PlayStation Direct, gift cards or vouchers purchased from other retailers. Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser. You may receive a partial refund in requesting a refund for subscriptions, depending on how much you have used the service. Seems there's a pattern of downvoting anything regarding refunds. How to get a refund (refund games) on PS4. Beyond that you just have to keep trying support is understaffed and even if they weren’t there’ll never be enough support agents for the number of consumers that’ll have issues. If you were signed in when you made your order you will need to be signed in to modify your shipping and payment information. Remote downloads. Find the order in question and select. A number of account features. GameSpot may get a commission from retail offers. Just as with any platform, to be able to get a refund on purchases made on the PS Network, players need to meet certain conditions. PS4 console: check transaction history. Select a transaction to view details. GUIDE DIRECTORY | COMMUNITY SUPPORT TEAM. Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Firstly, let’s go through the logistics of getting a PSN refund. Backorder. Redeem these points for PlayStation Network wallet funds to use on your next digital purchase on PlayStation Store. Click on the order number above the Madden 22 icon. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. 99 and $19. com. Go to Settings > Users and Accounts > Account > Payment and Subscriptions > Add Funds. This policy does not cover refunds for purchases made outside of PlayStation™Store, such as purchases made on PlayStation Direct, gift cards or vouchers purchased from other retailers. Select Yes. com Go to direct. Child accounts can only make purchases if spending limits have been set by the family manager. Returns Window : For an order of a refund-eligible item, you have 30 days from the date your item ships to initiate a return. On your console, go to Settings > System Software > System Software Update and Settings to turn off automatic downloads. Contact PlayStation Support. Every time you manually renew a subscription (even if it's not PS Plus), check to make sure autorenew hasn't turned itself back on. I remember as. It still happens occasionally, but I'm not sure if it happens in all centers. The limit for one purchase is $60. Please read this entire agreement and indicate whether you accept its terms. , Origin, PlayStation Store, Xbox Store) and follow the instructions to cancel. To determine if you’re eligible for a refund, you’ll have to visit the PlayStation Store page for the game and check for a “refund” section. Select the eligible product. Epic Games refund policy: "Games and products are eligible for refund within 14 days of purchase. 9 out of 5 stars with 292 reviews. If you are seeking a refund for Cyberpunk 2077 specifically, please visit this post for more information. Join now *Adult account for PlayStation Network required in country/region where PlayStation Stars is available. Note: If you choose to add a free-form message to the. 422. Pearson+ Refunds. If you purchase in-game consumables during gameplay, they will be delivered immediately so you will not be able to cancel the purchase. In this video, I go over the steps getting a refund on PS4, that includes getting a refund for a games/games or fo. time-limited trials for a selection of new games from PlayStation Store, and the option to stream PS4 games from. Click “ Connect me to chat” to speak to an agent and explain your situation live. Select Cancel Subscription next to PlayStation Plus. (Note: depending on your payment method or financial institution, it could take longer for the refund to show up on your account. Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in. **You can cancel your purchase of a subscription service and request a refund to your PSN Wallet within 14 days from the initial transaction date, even after you start using the subscription. Good news! Your refund has been completed, you can now check your PSN wallet and the funds will be there for you to purchase any other content in the PSN Store. They refuse to give it to me, and they will not provide a reason. Redeem vouchers. PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream. You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. Select an account and choose a date range. Provide all the necessary information requested, such as your Playstation Network ID, email associated with your account, and details about your subscription. If the link doesn't work, just go to log in, click on your username in the top right, click Account Settings, and on the left hand side click on Transaction History. where doing a return for a digital download is easy, it is the exact opposite when dealing with Sony. Locate the game you want to refund in the list and click it. Scroll down little, and under Requesting a refund for a PlayStation Store purchase, click on Refund Chatbot. Select the reason you want to refund it. I am a bot, and this action was. Third-party developers will have the option to enable refunds for in-game items on these terms. PS5™ console. Pre-Order The Sims™ 4 For Rent Expansion Pack. If there is no lawful reason for the chargeback (e. PS5 PS4. Select Payment Management > Add Payment Method. Here are the conditions you need to meet to request a refund on the PlayStation Network: Games and DLCs: Having made the purchase within a 14 days period and not started to download or stream the content. Select Subscription from the menu on the left of the screen. Contact Sony customer service to see if they can help you out 3. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. 2. PS5. : 1-800-345. Once you’re on the page, click on “PlayStation Network & Account” in the first box. It is a contract between you and Sony Interactive Entertainment LLC ("SIE"). Visit the Refund Request page on the PlayStation website either on a desktop or in your mobile's internet browser. Will I receive a refund if I cancel my subscription? Typically, EA Play doesn’t offer refunds for unused time. Firstly, let’s go through the logistics of getting a PSN refund. Select Subscription from the menu on the left of the screen. PlayStation Store vouchers can be redeemed on your account online or using your PlayStation console. 2. A subscriptions purchased from the PlayStation™Store, with reoccuring fees, include PlayStation™Plus, PlayStation™Now or EA Access. Now the game is on my account, and I can't do anything with it. 99 at GameStop. For full terms and conditions, please visit the PlayStation Store cancellation policy. We cannot guarantee that the refund will be granted. Products that include virtual currency, skins, or other consumables and products or games that are marked as “non-refundable” are not eligible for refund. For full terms and conditions, please visit the PlayStation Store cancellation policy. Not likely, it WILL get the account banned. ssj_duelist 3 years ago #3. Select Confirm Return . Finally, you will get the option to chat with Refund Assistant and initiate the refund. How to refund V-Bucks on PS4? How to request refunds in Fortnite: In Fortnite, open the menu in the upper right corner and click on Settings. A pre-order refers to any purchase of digital content made from PlayStation™Store before the content release date. It doesn’t matter why you want the refund; provided you’re within that 14-day period, then you should still be eligible for your money back. Three PlayStation Store content types are eligible for refunds: games and add-ons, subscriptions, and pre-orders. . PS5. $ 89 . You will be taken to another page where you have to click. You can only return items purchased in the last 30. Contact PlayStation Support. Pre-Order FINAL FANTASY VII REMAKE & REBIRTH Twin Pack. Your purchase of a game, add-on, subscription, or preorder can be refunded via the original payment method, except for select payment methods listed in the fine print on the PlayStation support. Contact PlayStation Support. You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. Yes, PlayStation will refund accidental purchases. Step 4: Select a reason why you want to get PlayStation. Happened to me with PS Now so I contacted support and they refunded my 60e. Email PlayStation Support. Please note, purchases of this type can only be refunded in line with PlayStation Store cancellation policy. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. Sign in to Account Management . The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. You'll have the best chance of getting a. Next, you’ll navigate to the PlayStation Support page, tap on PS Store & Refunds > Refunds > Requesting a PS Store refund. To request a refund for this type of content, please contact us. First, try contacting the store you placed your order with and letting them know that you want a refund. You will receive a refund to the original payment method where possible*. Then, open the Billing & Payment Update s dropdown list and choose Request a Refund for Digital Games. Please allow at least 7 business days after your refund status changes from “Return Initiated” to “Return Accepted” for your refund to be credited to your original payment method. If you have started to download or stream the purchased content you will not be eligible for a refund unless the content is faulty. You can cancel your purchase of a subscription service and request a refund within 14 days from the initial transaction date, even after you start using the subscription. Contact them again and ask if they can make an exception this one time. Log into the correct PSN account and have the app downloaded on your Android device, then proceed with the steps below. If you want a refund for a not-displayed. 67 in charges that I didn't accrue myself. Sony Interactive Entertainment LLC ("SIE") warrants to the original purchaser ("you") that the PS5 hardware, which includes components contained in the retail box with this hardware ("Product"), will be free from material defects in material and workmanship for a period of one year from the original date of purchase (the "Warranty Period"). It could be possible that someone has used your payment details to make a purchase on PlayStation Store. Any cancellation requests following that date should be made via our usual. Pre-Orders. Tap on Settings (gear icon), scroll down to PlayStation Network, and tap Support. Open the menu in the top-right corner and click the Settings cog. (They offer a one-time courtesy refund of purchases to your wallet. g. . Method 3: Disabling Auto-Funding. ABOUT THIS AGREEMENT; 1. Nintendo refund support. If you're ready to start the process, then you'll have to take the following steps: Contact PlayStation Support. PS5™ console. *This is not possible for the following payment methods: Bancontact (MisterCash), Paysafecard, and money vouchers. If you've paid for pre-ordered content on PlayStation Store but have changed your mind about the purchase, you can request a refund. Select Cancel Subscription next to the subscription you would like to cancel. Refunds for digital purchases made on the PlayStation Store may take up to 14 days to process from the date of the request. If you weren’t signed in when. b) Goodwill Returns Policy. Select the items you want to return, the type of return (refund versus replacement), and the reason for the return. You can return most items in-store, online or by calling our customer service at 1-800-883-8895 ; online orders may be returned in-store without a fee, and. I tried reaching out to the support team via website but their chatbot is giving me a really hard time. Select PlayStation Store refunds. 99 will be deducted from your wallet every 12 months until you cancel. The following payment methods can be saved to your account: Credit/debit card - 3 max; PayPal (if available) - 1 max; Alternative payment methods (if available) - 1 max; Find out which payment options are available in your country. $69. Like the PlayStation Store above, Microsoft says refunds will only be available within 14 days of purchase. Method 2: Disable Automatic Downloads on a PS4. I did an order on a few PSN cards thinking everything would be alright but they decided to reply to the case (which they never do) but i luckily won it in the end. Refund a PS4 or PS5 Game Through Sony's Website. $129. Updated 2:15PM, April 1st: Pre-orders can be refunded at any point until a game’s release. PlayStation Store vouchers such as wallet funding, content, and subscription vouchers are available for purchase from various retailers.